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Pre-Purchase Frequently Asked Questions

What other software will I need with HYDRA®?
Although the HYDRA® package contains most of the tools you will need throughout your project, it is recommended that you also consider the following additional software to assist you in your work:
  • AutoCAD or ArcGIS are useful, but not required
  • Text editor
  • Internet Browser & internet connection
  • Microsoft Access 2007 or later
  • File compression program
  • How long does it take to learn to use the software?
    Those who attend our HYDRA® training seminars go through the whole process of creating a complete multi-layered storm and sanitary sewer model in about 12 hours.  If you start at the beginning of the documentation and skip the sections that do not apply to your project, there are step-by-step instructions to guide you through your whole project.  (For example, skip the "Stormwater Modeling" chapter if you are modeling a sanitary system.)  If you choose to create a sample project for learning purposes, you should allow a few days (+/- depending on your proficiency with computers) to try out all the HYDRA features.
    What help is available for my project work?
    We host a "Discussion Forum" where users can discuss their projects and post questions to other users around the world.  There is also a Technical Support Knowledgebase, which answers frequently asked questions.  You can also submit a request for technical assistance if you your question is not answered elsewhere.  We hold HYDRA® training seminars several times each year, and offer on-site training to facilitate the learning process for your whole project team.  Finally, we welcome your phone call if you ever want to talk to a live person at any point in your project.  We will help resolve your problem.
    How does HYDRA® compare to other similar products?
    HYDRA® is comparable in performance and function to even the most expensive software options available in the world today.  It performs similar analyses to all other models and helps you make decisions about necessary changes to your collection system.  You wil find our prices to be significantly less than many of our competitors, yet offering comparable features.  In fact, many of HYDRA's most advantageous and practical features are unmatched by any of our competitors.  Pizer Inc. relies primarily on word-of-mouth referrals. That keeps our advertizing budget low and you reap the benefits in lower prices and attentive customer support.  You could purchase several licenses of HYDRA for the cost of one license from our competitors, and that can significantly increase your productivity.

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